Privacy Policy

At Hearth and Hand With Magnolia Store, we believe that creating beautiful, meaningful spaces in your home should be accompanied by complete peace of mind regarding your personal information. Just as we carefully curate our collection of accent rugs, bedding sets, and home accessories, we approach your privacy with the same thoughtful consideration and care.

1. Information We Collect

To provide you with our carefully selected home decor products and ensure a seamless shopping experience, we collect the following types of information:

• Personal Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit card details (processed securely through our payment partners) or PayPal account information
• Transaction Information: Details about purchases of our area rugs, adaptive toys, bathroom accessories, and other products
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Records of your interactions with our customer care team

2. How We Use Your Information

We use your personal information with the same attention to detail that we apply to selecting our artificial plants and bedding collections:

• Process and ship your orders for our home decor products worldwide (excluding some Asian countries and remote locations)
• Provide customer support and respond to your inquiries
• Improve our website and product offerings based on customer preferences
• Send order confirmations, shipping updates, and service-related communications
• Prevent fraud and enhance the security of our payment processing systems
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We treat your personal information with the same respect we show our customers, sharing it only when necessary:

• Service Providers: Trusted partners who help us process payments, ship orders, and operate our website
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we prioritize secure payment methods, we implement robust security measures to protect your data:

• Industry-standard encryption technology for all transactions
• Secure, certified payment gateways for processing payments
• Limited access to personal information within our organization
• Regular security assessments and updates to our systems
• Data stored only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

We respect your privacy and provide you with control over your personal information:

• Access and Correction: You can review and update your account information at any time
• Data Portability: Request a copy of your personal data in a structured format
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Communications: Opt-out of promotional emails at any time
• Account Closure: Request to close your account by contacting our customer care team

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytics Cookies: Help us understand how customers use our site to improve our offerings
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (with the exception of some Asian countries and remote locations), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

While we offer adaptive toys and games, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Hearth and Hand With Magnolia Store with your home decor needs and your personal information. We’re committed to protecting your privacy while helping you create beautiful, meaningful spaces in your home.